Find a service Health & Independence Services

Our health and independence services support people aged 40+ across the whole of the Walsall borough.

A man standing in his garden with his arms crossed

Formerly known as Accord Age Matters, our health and independence services help Walsall residents get the most out of life.

From getting back into work to getting involved in social activities in your community, our programmes are helping people over 40 lead happy and healthy lives. 

Personal health budget support

We can help people who receive direct payments or a personal health budget to make informed choices about your care and support. We can also help you manage your budget.

We provide three levels of support, depending on your needs: 

  • Level 1 – you are supported by a care agency or attend a day centre and you manage your own budget with the support of our Direct Payments team
  • Level 2 – you are supported by a personal assistant and manage your own budget, with help from our Direct Payments team
  • Level 3 – you are supported by a care agency or attend a day centre, and our Direct Payments team manages your budget on your behalf by opening an individual bank account

To find out more about this service, please email us or contact Freya Belgian on 07710 487 289 or Chloe Smith on 07580 977 890. 

Help at home

We can provide you with as much or as little help as you need around your home through our help at home service. We could take care of the housework, do your shopping or go with you to doctor or hospital appointments. 

We also offer a sitting service for carers who need some time to themselves, while their loved one is being well looked after. 

Our help at home service costs from £16.90 per hour.  

To find out more, contact Jenny Holloway on 07718 987 020.

Pathways 4 Life

Our Pathways 4 Life scheme provides information, advice and signposting for people in Walsall with dementia and their loved ones. 

We run dementia cafés where you can get advice and make friends over a cup of tea and our dementia personal assistants (PAD) can support you in the early weeks after your diagnosis. 

Our specialist dementia support workers also provide support and training for care homes, hospitals and hard-to-reach groups.

To access our Pathways 4 Life services, please contact Pat Roberts on 07788 385 447 or Stella Templeton on 07702 256 306.

Telephone befriending

Through our telephone support service, you can have a regular chat with one of our friendly volunteers – all from the comfort of your own home.  

Contact Rebecca Dodd on 07824 548 205 to arrange a call. 

Volunteering opportunities 

We’re always looking for people to help us provide our support services across Walsall. Thanks to our invaluable volunteers, we’re able to make more of a difference to more people’s lives.  

If you could spare a few hours a week and would like to know more about volunteering opportunities with Health and Independence Services, please get in touch with Rebecca Dodd on 07824 548 205.

How to access our Health and Independence Services

For more information about any of the services we offer people over 40 in Walsall, please email us or call us on 01922 638 825.